How to Create Jumia Account and Shop Online [6 Simple Steps]

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To learn how to create Jumia account which will enable you shop and checkout products on Jumia online store, you simply watch this video tutorial or you continue to read the written guide below. Both the video tutorial and the written guide have same content. However, the video tutorial has visual advantage.

Before you can shop and checkout any product on Jumia online store, you need to create Jumia account. Therefore, if you have found any product on Jumia online store and you want to order it, the first step you have to take is to create a Jumia account.

How to Create Jumia Account and Shop Online [6 Simple Steps]

Now, let me show you how you can create Jumia account, it is fast, easy, and simple.

Visit the Jumia Website for your country

The first step you take towards creating your Jumia account is that you visit the Jumia website for your country (www.jumia.com.ng for Nigerians). You can conduct a Google search for the official Jumia website of your country if you don’t know it. If you visit the right page, you will find a page similar to the page showing on the picture below.

Jumia Website Homepage

Click on the “User Icon

Jumia Website User Icon

Next, you click on the “User icon” which brings you to a new page where you will have to enter your email address or mobile (phone) number. If the email address or mobile (phone) number you entered has been used to register another Jumia account, the Jumia account system will prompt you to login to the account created with such email address or mobile (phone) number. Thus, you cannot register two Jumia accounts with the same email address or mobile (phone) number.

When you enter your correct email address or mobile (phone) number, click on “Continue” button. If you are on the right page where you have to enter your email address or mobile (phone) number, you will find a page similar to the page showing on the picture below.

Enter email address or mobile number

Choose to enable Passkeys or Skip it

Choose whether you want to secure the new Jumia account you are creating with Passkeys. Allowing Passkeys implies that you want to use your Biometrics, Face ID, or Windows Hello to login to you Jumia account. To secure your account with Passkeys, click on “Create a Passkey” button or you click on “Skip for now” button to skip that step. Note that you can still add the Passkey, if you want, after you have created your Jumia account. If you are on the right page where you have to enable Passkeys or skit it, you will find a page similar to the page showing on the picture below.

Jumia enable Passkeys

Choose password to protect your Account

On the next page, you are required to choose password to protect your account from hackers. To make your account safe, you need a strong password. However, it must be what you can always remember. When you enter your chosen password, click on “Continue” button. If you are on the right page where you have to choose password to protect your account, you will find a page similar to the page showing on the picture below.

Jumia Choose password

Enter your Personal Details

You then have to enter your personal details. The personal details required at this point are your: First Name, Last Name, and Mobile (Phone) number. Enter your correct personal details and click on “Continue” button.

Enter Jumia Personal Details

On the next page, still on personal details, you have to enter your: Gender and Birth date and check the “I read and consented to the Terms and Conditions”. I recommend that you read Jumia Terms and Conditions before you consent to it. Then, you click on “Continue” button.

Enter Jumia Personal Details 2

Your Jumia Account is Created

Your Jumia account is created

Finally, your Jumia account is created.

In case your phone number was used by someone else to create a Jumia account, Jumia will give you an option to reclaim the phone number. This happens while you are creating your Jumia account.

Jumia Claim Phone number

When you click on the “Claim phone number” button, Jumia will send you a 4-digit OTP (One Time Password) which you will enter in the column provided for it.

Jumia OTP

When you enter the 4-digit Jumia OTP, click on “Submit” button, then your phone number will be retrieved and your Jumia account created.

Now, your Jumia account is created and you can go ahead to shop and checkout any product on Jumia online store, irrespective you’re your country.

Innocent Castus
Jumia Price's lead Editor, Castus has been reviewing all kinds of tech for over 8 years and specialises in phones and shoes. He also covers a range of topics including laptops, tablets and more.

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