How to Sell on Jumia

Jumia Seller Center is an application used by Jumia vendors to upload and manage orders placed on Jumia Online Store. As a Jumia vendor, this portal gives you access to the vital information you need to manage your sales, add products, update your product information, see an overview of real transactions, etc.
This portal is a one-stop-shop to simplify the management of your sales account on Jumia. Through this portal you can manage your Jumia shop at anytime, from anywhere.

On Jumia, the registration is free for all Sellers. However, each sale you make through the Jumia eCommerce platform attracts a fee depending on the conveyance method chosen and the type of products. The charges are in three categories, such as shipping cost contribution, commissions, and Jumia Express fees.

Here is a list of some things you can do from the Jumia Seller Center:
1. Keep an eye on your inventory and update your listings
2. Track all orders of your products that are in Jumia network
3. Start promotional campaigns
4. Use buyer’s metrics tools to monitor your selling performance

This is to let you know how Jumia Seller Cengter works:
1. Fill the Registration Form and submit the required documents: (A) Business Registration; (B) Bank Account Details;
2. Become an E-commerce Expert.
3. Complete the dedicated New Seller Training. …
4. List and Sell your Products. …
5. Access our Promotions and Marketing.

To login to Jumia Seller Center, you use Jumia Seller Center Mobile App or you visit Jumia Seller Center official website. Then, you enter your email address and password. Then, click on Login.

If you want to be successful selling on Jumia, describe your items accurately and make them stand out. The best way to describe the things you are selling is to list all its main highlights (key technical specifications), unique qualities or selling features, functions, size or dimensions, weight, precisely as they are.
Next, pitch what you are selling to show the customers all the benefits of your product and add images that express how valuable the products are to users.

Another critical aspect of selling on Jumia is adding images. I am sure you know that shopping is a visual process so, you may copy and paste pictures directly from other websites. The image specification for the items you are selling must be 680×850 pixels or a minimum resolution of 500×500 pixels. But they can be as large as 2000×2000 pixels, and you can crop them with Jumia’s image tool. You may submit different angles of the images.
If you do not have an image of your product, go online to search for images with its unique model number. You may also take a picture of the image of a live product in a studio that follows the Jumia image guidelines.

The first thing you must do for your products to be available for the customers to buy is to list them on your Seller Center account. There are different ways you can list your products depending on the category and the number of products you want to present to the shoppers.
Listing your products is a necessary skill on to start selling on Jumia. See the methods below.
1. List one product at a time
2. Sell Your feature
3. Do Massive creation with Bulk Templates
4. Ask Jumia Content Team to help you list your products
5. Comply with Jumia product creation guidelines for easy acceptance and follow the tips there to help you succeed with your product creation and launch on Jumia.
6. See the validation procedure. You could also learn more about how to list products by clicking on this link.
7. Review and validation of product list

All products you list on the Jumia Portal for sale will be reviewed and approved by the Jumia Quality Control team in 2 working days before it goes live. To review your active product listings, Login to your Seller Center account and click on “manage Products”; and then select “Live.”
If they reject a product, click on X beside the product, or you will see a little triangle in the Column labeled Visible. (Learn more about the Validation Procedure). You can then click on “Poor quality or Rejected reasons” to see reasons for rejection by Jumia Quality Control Team. Next, go to Edit, then “Edit Details” to correct or amend it.

Once the Jumia Quality Content team approves your product lists, they will go live on Jumia Online Store, and you will start receiving orders from buyers.

Mastering how to process an order is crucial if you want to start selling on Jumia. Immediately a customer orders one of your products; you have 24 hours to get the item ready to ship.
Follow steps below to do it correctly:
1. Go to your Seller Center account every day to find out if you have a new order (You will also get an email alert anytime a customer places a new order for your product).
2. Go to Orders” then select “Manage Orders.A new order will be pending on the orders tab. Follow Jumia Guidelines to prepare (pack you order properly) your package for delivery.
3. If you do not have the item in stock, cancel the order by selecting “Canceled” under “Actions.” Give a reason for canceling the order, note Jumia will charge you for canceling an order.

Jumia provides you two essential methods to deliver your orders. They are:
1. Prepare your packages and drop off items at Jumia’s VDO stations: It means that you are responsible for storing all your products, packing the orders, and carrying them to their VDO stations, while Jumia handles the delivery to your customers. 
2. You subscribe to Jumia Express service: Convey your products to Jumia and let them take charge of their inventory and make them available for sale quickly. It means that at each order, Jumia packages and ships the product straight to the customer.

Yes! Jumia Seller Center has a well designed Mobile Application. You can use the App to manage your Jumia shop at anytime, from anywhere. The Jumia Seller Center App will let you manage your catalog and your orders directly from your Android phone.

It does not cost anything more than having products for sale to become a seller on Jumia. The registration on Jumia Seller Center is free for all the vendors. If you have products for sale, you can always join anytime.

If you are a Jumia vendor, you will be paid via National Electronic Funds Transfer (NEFT) on a weekly basis. Payments are made by the 8th working day after the one week date range of sales (as shown on account statement). Read more about it here.