Jumia Pay – Everything You Need to Know

Jumia Pay is a payment service platform developed by Jumia Group to enhance user experience and easy payment process while shopping on Jumia Online Store. It is the most secure, safe, easy and convenient payment method on Jumia store.

Jumia Pay

Jumia Group developed this tool and process to enable Jumia consumers who prefer to use the cashless payment to pay in cash-on-delivery for their transactions. Jumia Pay empowers Jumia consumers with a safe, fast and easy payment solution, whether they shop using a desktop computer or a mobile device.

With Jumia Pay, you can pay on Jumia Online Store using Cards, Bank Transfer or USSD. However, if you have some fund in your Jumia Pay wallet, you need not use card, cash, bank transfer or USSD code to pay for any item you buy on Jumia store. Rather, the fund will be deducted from your Jumia Pay wallet and your order will be completed.

Also, when there is need for you to get a refund from Jumia, such refund is made to your Jumia Pay wallet. From your Jumia Pay wallet you can withdraw the refunded fund to your bank account. Though, nowadays you can submit your account details when you submit the form to return a bad or faulty product you received from Jumia and your refund is paid directly to your bank account.

Jumia Pay is not only used as a payment method. It is also the easiest way you can pay your utility bills and to pay for services. Thus, it is the easiest way to do an airtime top-up and pay for your mobile data and bills. When you use Jumia Pay App to do an airtime top-up and pay for your mobile data and bills you get discounts on airtime top-up, utility bills and much more.

Some of the services you can pay for using Jumia Pay App include: airtime, internet, GoTV subscription, DSTV subscription, StarTime subscription, Iroko subscription; iTunes, google play gift cards; gaming gift cards, international airtime top-ups; flight bookings, bus bookings, and others.

You can also pay for utility bills using Jumia Pay App. Such bills include: electricity bill, TV bill, and others.

Jumia Pay in Detail

Jumia Pay is a tool developed by Jumia Group to empowers Jumia consumers with a safe, fast and easy payment solution, whether they shop using a desktop computer or a mobile device. Every detail of JumiaPay is discussed below.

Jumia Pay Sign up

Jumia Pay sign up refers to signing one’s name in order to join JumiaPay. You can sign up to JumiaPay through JumiaPay App or a browser. To sign up to JumiaPay visit the JumiaPay webpage or download the JumiaPay Mobile App.

Jumia Pay Login

Jumia Pay login refers to logging in to the JumiaPay system using your account credentials. The account credentials required are your email address and password. The email address and password referred to here are the same email address and password you used in creating your Jumia account (the account you use in shopping on Jumia).

You can login to JumiaPay through JumiaPay App or a browser. To login up to JumiaPay visit the JumiaPay webpage or download the JumiaPay Mobile App and enter your email address and password. Sometimes you may have to enter your phone number to verify your account.

Jumia Pay App

Jumia Pay App refers to the official JumiaPay Mobile Application which are accessible both on Google Play Store and Apple Store. This App was developed and verified by Jumia Group. Using this JumiaPay App, you can easily login to select any country where Jumia Online store operates and login to the JumiaPay account you have there.

It is very easy to use the Jumia Pay App to pay for services like airtime, internet, GoTV subscription, DSTV subscription, StarTime subscription, Iroko subscription; iTunes, google play gift cards; gaming gift cards, international airtime top-ups; flight bookings, bus bookings, and others.

You can also use the Jumia Pay App to pay for utility bills like electricity bill, TV bill, and others.

Jumia Pay App Download

Jumia Pay App download is easy and simple. It is not time consuming. Simply visit the Google Play Store or Apple Store to download and install the App. Then you are set to enjoy all the services from the App and also all the discounts. Next, you enter your email address and password, and sometimes you may have to enter your phone number to verify your account. You can now begin to use the JumiaPay App.

Jumia Pay Loan

Jumia Pay Loan refers to one of the the official offers which Jumia customers can enjoy through Jumia Pay. You can have access to up-to five hundred thousand naira (₦500,000) loan at little or no interest. This offer is official and it is approved by Central Bank of Nigeria (CBN).

That is why Jumia Pay Loan was not pulled down by the CBN when they pulled down other gibberish loan Apps and platforms. To access the JumiaPay Loan now, simply download the JumiaPay App on Google Play Store or Apple Store, login to it and click on the loan icon. It is easy and free.

Jumia Pay Loan App

Jumia Pay Loan App is the official Mobile App through which you can have access to Jumia Pay Loan. To be on a safe side, kindly visit Google Play Store or Apple Store to download and install the JumiaPay Loan App.

Do not get it from anybody to avoid getting a dubious App. When you get the loan App from Google Play Store or Apple Store, then you login and click on “Loan” icon and follow the process to access the loan.

Jumia Pay Wallet

Jumia Pay Wallet is a component of Jumia Pay App that allows the user to store funds, make transactions and track payment histories. All these features are all available in JumiaPay App which qualifies it to be called JumiaPay wallet.

Jumia Pay Wallet

Jumia Pay Voucher Code

Jumia Pay Voucher code refers to discount voucher ode for Jumia Pay. This, like Jumia Online Store voucher code, allows customers to enjoy some cashbacks when they buy any utility bill or pay for any service using Jumia Pay App. To access JumiaPay voucher code Click Here.

Jumia Pay Customer Care Number

Jumia Pay Customer Care number is not available for now. But, you can reach out to JumiaPay customer service through any of the following email addresses listed below:

  • cs.pay.ng@jumia.com
  • pay.ng@jumia.com

Write some texts explaining the kind of help you need from them and send it to any of the email addresses listed above and they will send you a satisfactory reply in less than 24-hours.

Conclusion

I always provide you some explanations on some tools and processes on Jumia Online Store and other oriented tools and Apps, and this is one of them too. Following this explanation from the beginning you supposed to have learnt much about Jumia Pay and its aspects. Cheers to that. However, if you still encounter any difficulty with any aspect of JumiaPay reading this explanation, you can drop a comment and I will be glad to help you sort those challenges out. Cheers!

Frequently Asked Questions

What is Jumia Pay?

Jumia Pay is a payment service platform developed by Jumia Group to enhance user experience and easy payment process while shopping on Jumia Online Store. It is the most secure, safe, easy and convenient payment method on Jumia store.

This financial system is meant to enable Jumia consumers who prefer to use the cashless payment to pay in cash-on-delivery for their transactions. Jumia Pay empowers Jumia consumers with a safe, fast and easy payment solution, whether they shop using a desktop computer or a mobile device.

Is Jumia Pay Legit?

Jumia Pay is legit and official. it is a verified App on Google Play Store. Using JumiaPay is simply the safest, easiest and hassle-free means to pay on Jumia Online Store. It is also faster than any other payment method.

Is Jumia Pay safe?

Jumia Pay is very safe. It is a guaranteed good App. This App passed the security test for virus, malware and other malicious attacks and doesn’t contain any threats.

Also Jumia works to keep your data safe with a security system that adheres to the highest safety and security standards.

How to borrow money from Jumia Pay

There are some steps you have to take to borrow money with Jumia Pay. They include:
1. Download and install JumiaPay App from Google Play Store or Apple Store
2. Login to the App (or sign up if you don’t have a Jumia account)
3. Click on the “Loan” icon
4. Enter other personal information required in the following process (like account name, account number, BVN, etc)
5. Review the information you typed in and Submit.
6. Your application is being reviewed and you will receive feedback within 24 -72 hour.

How to fund Jumia Pay account

Currently, your Jumia Pay account can only be funded from refunds for orders you make on Jumia or from cashbacks. You can also get your Jumia Pay account funded from the commission you receive from inviting your friends to Jumia Pay App.

How to Remove card from Jumia Pay

To remove a card or account details linked to your Jumia Pay or Jumia Store Credit, Jumia require the following:
1. Scanned photocopy of your proof of identity (one of the following: international passport, driver’s license or national identity card)
2. The email address linked to the card/account details
3. Name on card/Account name
3. Bank Name
4. Account number
5. First 6 digits and last 4 digits on your registered bank card
With these, you can then proceed to remove your card from Jumia Pay.

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Last Update: June 19, 2024